I started studying resilience and adaptability over 15 years ago. The result was my first book, a Fast Company best book of 2018, Can You Learn to Be Lucky? Why Some People Seem to Win More Often Than Others. I honed the teaching materials and frameworks with Stanford business school professor Chip Heath. The result? A well-researched selection of materials that speaks to individual cognition as well as businesses and organizations.

Making Numbers Count was the result of researching and testing frameworks on numbers, communication, and cognition for years. The first few talks and workshops went well—but as I developed long-term relationships with clients, I started to notice the gaps between the book and real life.

Why don't productivity hacks work? Why aren't you making any progress despite your impeccable habits? Our lives and organizations are complex systems comprised of interconnecting parts. External and internal systems are A fish won't be able to tell another fish about water. You need to take a step back, zoom out, and get perspective. Real results take courage.

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